Veritex Community Bank
  • - Park Branch
  • Plano, TX, USA
  • Full Time

Company Overview

Veritex Holdings Inc. is a publicly traded bank holding company headquartered in Dallas, Texas. Through our wholly-owned subsidiary, Veritex Community Bank, a state chartered bank, we provide relationship –driven commercial banking products and services tailored to meet the needs of small to medium-sized businesses and professionals. Since our inception, we have targeted customers and focused our acquisitions primarily in the Dallas metropolitan area. We have since expanded to include locations in Fort Worth, Austin and Houston, with over 17 branches and a mortgage office. We are a fast growing and dynamic organization. The quality of our employees and their dedication to service is what separates us from other banks of any size. We strive to attract and retain exceptional employees who share our commitment to superior customer service, continued growth and organizational success.

 

We have been recognized as one of the Top 100 Places to Work in Dallas, by The Dallas Morning News as well as one of the Best Banks to Work For in the US by The American Banker!

 

 

 

Job Summary

The Financial Services Representative works in the branch and is responsible for deepening relationships by recommending products and services that would benefit potential and existing customers.  Will be covering for Personal Banker and Teller positions in most all branches, as needed. Mileage will be paid.

Detailed Description:

  • Provide exceptional customer service to our clients

  • Opening deposit accounts

  • Provide Teller services

  • Promote the offering of bank products and make referrals to business partners as appropriate. Develop strong customer relationships and learn to recognize customer needs.

  • Responding to customer inquiries and concerns and creating positive solutions.

  • Attention to regulatory requirements and compliance training applicable to position (Bank Secrecy Act, Customer Information Privacy ETC)

  • Integrity, discretion, and respect for confidential information are absolutely  essential.

Education and Experience

High school graduate or equivalent; Two plus years of retail branch experience. Strong knowledge of competition and product knowledge needed; Strong analytical and problem solving skills with the ability to achieve innovative solutions.

The CSR-Floating position gives the employee significant exposure to different types of customers and accounts and is an excellent opportunity to enhance your banking experience and skills.

Skills and Abilities

Proficient with all Microsoft applications (Word, Outlook, Excel etc.) Ability to answer detailed customer questions as well as sell bank products and services. Excellent communication skills needed to identify customer needs and explain bank brochures and other bank literature. Ability to greet customers in a friendly manner. Maintain a positive and helpful attitude in any situation.

Physical Demands

The employee will occasionally lift and/or move up to 25 pounds. The employee will regularly sit; talk; hear; and use hands to finger, handle or feel. The employee will occasionally stand; walk; reach with hands and arms; climb and balance; and stoop, kneel, crouch, or crawl. Special vision requirements include close, distant, and peripheral vision; depth perception; and the ability to adjust focus. The noise level in the work environment is usually moderate. The work environment and physical demands are those of a standard retail branch setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Disclaimer

The above information has been designed to indicate the general nature and level of work performed within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. Incumbent must attend work on a regular basis, on time, and withstand varying degrees of stress. This position description describes the minimum selection requirements to qualify for the position. Promotion and other employment decisions are based on employer needs, being in good standing, fully competent performance, and other non-discriminatory subjects.

Veritex Community Bank
  • Apply Now

  • Sign Up For Job Alerts

  • Follow Us On Social Media

  • Follow Our Jobs On Facebook
  • Share This Page

.